Turn waiting rooms into waiting lists
Nobody likes standing in line. Queue Management replaces the crowd at your counter with digital tickets, clear expectations, and notifications that reach customers wherever they are.
Check-in that fits your space
- Kiosk mode on any tablet — customers tap a service, get a number, and see their place in line.
- QR check-in — scan a poster, join the queue from a phone, wait from the coffee shop next door.
- Staff-assisted entry for walk-ups, phone bookings, and appointments in the same queue.
Keep customers informed, not anxious
Live counter displays show who's up next, while SMS and LINE notifications warn customers when their turn is approaching. No-shows can rejoin without starting over, and priority rules handle appointments, elderly customers, or VIP tiers.
See where the time goes
Wait time, service time, abandonment rate, and peak-hour heatmaps — per service, per counter, per staff member. Use real numbers to decide staffing, opening hours, and which services need another counter.
One queue, many rooms
Clinics route patients from registration to consultation to pharmacy as one journey — each station sees the same ticket, and the patient gets one number for the whole visit.